Data Privacy and Data Handling Policy

This Policy establishes how information is handled within Arqi and outlines the responsibilities of both Design Crew Pro and Platform users regarding data privacy, security, ownership, access, retention, and processing.

The objective of this Policy is to promote responsible handling of information while supporting the operational needs of construction businesses using the Platform.

This Policy applies to all information uploaded, entered, created, stored, processed, transmitted, or managed through Arqi.

This includes information relating to:

Projects

Contracts

Procurement Records

Supplier Records

Employee Records

Payroll Information

Attendance Records

Cost Estimates

Quotations

Invoices

Progress Billings

Drawings

Project Photos

Reports

Attachments

User Accounts

Company Information

Arqi collects information necessary to provide and operate the Platform.

3.1 Account Information

We may collect:

Full Name

Email Address

Mobile Number

Company Name

Job Title

User Credentials

Authentication Information

3.2 Project Information

Users may create or upload:

Project Details

Scope of Work

Project Schedules

Cost Records

Budget Information

Procurement Information

Contract Information

Construction Documentation

3.3 Workforce Information

Organizations may store:

Employee Records

Attendance Records

Payroll Information

Labor Costs

Workforce Assignments

3.4 Financial Information

Organizations may store:

Quotations

Estimates

Invoices

Billing Records

Purchase Orders

Cost Analyses

Collection Records

Customer Data remains the property of the customer.

Design Crew Pro does not acquire ownership of information uploaded to the Platform.

4.1 Customer Ownership

Users and organizations retain ownership of:

Project Data

Financial Records

Contracts

Employee Information

Supplier Information

Uploaded Files

Attachments

Generated Reports

4.2 Platform Rights

Users grant Arqi a limited license to:

Store Information

Process Information

Secure Information

Display Information

Back Up Information

Transmit Information

solely for operating and providing the Platform.

Users maintain control over information stored within their accounts.

5.1 Organization Responsibility

Organizations are responsible for:

User Access

Permission Management

Role Assignment

Approval Workflows

Internal Controls

5.2 User Permissions

Information visibility within the Platform depends on permissions configured by the organization.

Arqi does not manage day-to-day access decisions made by customers.

Arqi operates using cloud infrastructure and managed services.

6.1 Hosting Providers

Data may be stored or processed using:

Google Cloud

Firebase

Google Workspace

6.2 Data Processing Locations

Information may be processed in locations where authorized service providers maintain infrastructure.

By using the Platform, users acknowledge that information may be processed outside the Philippines when required by service providers.

We implement reasonable administrative, organizational, and technical safeguards to protect information.

7.1 Security Measures

Security controls may include:

Authentication Systems

Access Controls

Role-Based Permissions

Encrypted Communications

Security Monitoring

Backup Procedures

Infrastructure Protections

7.2 Shared Responsibility

Security is a shared responsibility.

Organizations remain responsible for:

User Management

Password Security

Internal Approvals

Access Reviews

Employee Conduct

Information is retained only as long as reasonably necessary for operational, legal, security, and business purposes.

8.1 Active Accounts

Data associated with active subscriptions may remain available while services are active.

8.2 Deleted Accounts

Following account deletion, information may be removed from active systems.

Backup copies may remain temporarily until routine deletion cycles are completed.

Certain features may utilize artificial intelligence technologies.

9.1 AI Providers

Current providers may include:

OpenAI

Google Gemini

9.2 AI Processing

Information submitted through AI-powered features may be processed for:

Summaries

Recommendations

Administrative Assistance

Project Analysis

Content Generation

9.3 User Responsibility

Users should avoid submitting confidential information to AI features unless such submission is necessary for intended Platform functionality.

Users remain responsible for reviewing and validating AI-generated content.

Arqi functions as a software platform and does not independently verify information entered by users.

10.1 User Responsibility

Users are solely responsible for ensuring:

Data Accuracy

Data Completeness

Data Validity

Data Legality

10.2 No Verification Obligation

Design Crew Pro is not responsible for auditing, validating, reviewing, or certifying customer information.

The Company shall not be responsible for fraudulent or unauthorized activities committed by users or third parties.

11.1 Examples

This includes:

Payroll Manipulation

Cost Manipulation

Budget Manipulation

Invoice Fraud

Procurement Fraud

Falsified Records

Unauthorized Transactions

Misrepresentation

Data Tampering

Employee Misconduct

Contractor Misconduct

11.2 Internal Controls

Customers are solely responsible for implementing approval processes, audits, reviews, and internal controls.

Design Crew Pro treats customer information as confidential and uses commercially reasonable measures to protect access to information.

12.1 Authorized Access

Information may be accessed only when reasonably necessary for:

Platform Operations

Technical Support

Security Investigations

Legal Compliance

12.2 Disclosure Restrictions

Customer information will not be sold to third parties.

If a security incident affecting customer information is identified, Design Crew Pro will take reasonable steps to investigate, contain, and address the incident.

13.1 Response Activities

Response activities may include:

Investigation

Risk Assessment

Mitigation Measures

Customer Notification where appropriate

Arqi is intended primarily for businesses operating in the Philippines.

Design Crew Pro endeavors to process personal information in accordance with the Philippine Data Privacy Act of 2012 and applicable regulations.

14.1 Privacy Principles

Information is handled according to principles of:

Transparency

Legitimate Purpose

Proportionality

Design Crew Pro provides software tools for managing information.

The Company does not guarantee:

Accuracy of Customer Data

Completeness of Customer Data

Compliance of Customer Data

Legality of Customer Data

Business Outcomes

Project Success

15.1 Customer Responsibility

Organizations remain solely responsible for all information entered, uploaded, generated, shared, exported, or relied upon through the Platform.

This Policy may be updated from time to time to reflect operational, legal, security, or business changes.

16.1 Updated Versions

Updated versions will be published through the Platform or website.

16.2 Continued Use

Continued use of the Platform constitutes acceptance of revised versions of this Policy.

Privacy and Technical Support

dev@arqi.app

Billing and Subscription Support

billings@arqi.ph

Design Crew Pro

#13 Madrid St. Vista Verde, Kaybiga

Caloocan City, Philippines

By creating an account, uploading information, subscribing to services, or continuing to use Arqi, you acknowledge that you have read, understood, and agreed to this Data Privacy and Data Handling Policy.