Privacy Policy

Welcome to Arqi ("Arqi", "Platform", "Service", "Application"), a cloud-based construction management, project administration, procurement, financial management, workforce management, and business operations platform developed and operated by Design Crew Pro ("Design Crew Pro", "Company", "we", "our", or "us").

Arqi is designed to assist contractors, subcontractors, construction companies, architects, engineers, consultants, project managers, estimators, quantity surveyors, procurement teams, accounting personnel, and other construction professionals in managing business operations and construction projects through a centralized digital platform.

This Privacy Policy describes how we collect, use, process, disclose, store, and protect information when individuals and organizations access or use Arqi.

By accessing, registering for, subscribing to, or using the Platform, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

If you do not agree with any part of this Privacy Policy, you should discontinue use of the Platform.

Arqi is operated by:

Design Crew Pro

#13 Madrid St. Vista Verde, Kaybiga

Caloocan City, Philippines

For privacy-related inquiries:

Email:

dev@arqi.app

For billing and subscription concerns:

Email:

billings@arqi.ph

This Privacy Policy applies to:

Arqi web applications

Arqi cloud services

Customer support interactions

Subscription and billing processes

User accounts

Project data stored within the Platform

Communications between users and Arqi

This Privacy Policy does not apply to third-party services, websites, applications, or systems that may integrate with or link to Arqi.

For purposes of this Privacy Policy:

Account

means a registered user profile within Arqi.

Customer

means any company, organization, business, contractor, or individual subscribing to or using Arqi.

Personal Information

refers to information that identifies or can reasonably identify an individual.

Project Data

refers to information created, uploaded, managed, or stored within Arqi by users.

User

means any individual accessing or using Arqi.

Processing

means any operation performed on information including collection, storage, organization, use, disclosure, transmission, deletion, or destruction.

Service Providers

means third-party vendors engaged by Arqi to support platform operations.

We collect information necessary to provide and improve our services.

5.1 Account Information

When users create an account, we may collect:

Full name

Email address

Mobile phone number

Company name

Job title

Profile information

Login credentials

Authentication information

5.2 Authentication Information

Users may access Arqi through:

Email and password authentication

Google Sign-In

When using Google Sign-In, we may receive information authorized by the user through Google's authentication services, such as:

Name

Email address

Profile image

Unique account identifiers

We do not receive user passwords from Google.

5.3 Organization Information

Business customers may provide:

Business name

Business address

Tax information

Contact details

Authorized representatives

Organizational structure information

5.4 Construction Project Information

Users may upload, create, manage, or store:

Project names

Project descriptions

Project locations

Scope of work

Work breakdown structures

Milestones

Progress reports

Accomplishment reports

Construction schedules

Inspection records

Site documentation

5.5 Financial Information

Users may store:

Quotations

Estimates

Bills of Quantities (BOQ)

Bills of Materials (BOM)

Cost estimates

Budget information

Purchase orders

Progress billings

Invoices

Accounts receivable information

Accounts payable information

Project profitability data

5.6 Workforce Information

Organizations may store:

Employee names

Worker records

Attendance records

Payroll information

Labor costs

Contractor records

Subcontractor information

Users are responsible for ensuring that any information uploaded to the Platform is lawfully collected and processed.

5.7 Procurement Information

Users may store:

Supplier information

Vendor contacts

Purchase requests

Purchase orders

Delivery records

Supplier quotations

Procurement evaluations

5.8 Documents and Attachments

Users may upload:

Contracts

Drawings

Plans

Specifications

Photos

Reports

PDFs

Spreadsheets

Construction records

Supporting documents

When users access the Platform, certain technical information may be collected automatically.

This may include:

IP address

Browser type

Device information

Operating system

Session activity

Login timestamps

Error logs

Usage statistics

System performance data

Such information helps us:

Secure the Platform

Diagnose technical issues

Improve reliability

Prevent abuse

Monitor service performance

We use information to operate, maintain, and improve Arqi.

Purposes include:

7.1 Service Delivery

To:

Create and manage accounts

Authenticate users

Deliver platform functionality

Store project information

Facilitate collaboration

Generate reports

Support project administration

7.2 Customer Support

To:

Respond to inquiries

Troubleshoot issues

Resolve disputes

Provide technical assistance

7.3 Security

To:

Detect unauthorized access

Prevent fraud

Monitor suspicious activity

Protect customer data

Enforce platform policies

7.4 Billing and Subscription Management

To:

Process subscriptions

Manage payments

Verify transactions

Generate billing records

7.5 Platform Improvement

To:

Improve functionality

Enhance performance

Fix bugs

Develop new features

Improve user experience

Arqi may provide AI-powered features designed to assist users with:

Cost estimation

Project analysis

Procurement recommendations

Document drafting

Project summaries

Construction administration tasks

Business insights

To provide these features, certain user-submitted content may be processed by authorized AI service providers.

Current providers may include:

OpenAI

Google Gemini

Users remain responsible for reviewing all AI-generated content before relying upon it for business, legal, engineering, financial, contractual, or operational decisions.

AI-generated outputs are provided for assistance purposes only and should not replace professional judgment.

Subscription and payment transactions may be processed through third-party payment providers, including PayPal.

Arqi does not store complete payment card information.

Payment processing providers maintain independent privacy and security practices.

Users should review the applicable policies of those providers.

Arqi utilizes cloud-based infrastructure and hosting services to operate the Platform.

Data may be stored or processed through:

Google Cloud

Firebase

Google Workspace

These providers maintain security controls intended to protect customer information.

Data may be stored in secure facilities managed by such providers.

Protecting customer information is important to us.

We implement reasonable technical, organizational, and administrative safeguards including:

Encrypted communications

Secure authentication mechanisms

Access controls

Password protection

Monitoring systems

Security reviews

Data backup procedures

Despite our efforts, no method of electronic transmission or storage can be guaranteed to be completely secure.

Users acknowledge that all online systems carry inherent security risks.

Customers retain ownership of project data, business records, documents, and other information uploaded to the Platform.

Arqi does not claim ownership over customer-generated content.

The Company's rights are limited to those necessary to:

Operate the Platform

Maintain system functionality

Provide technical support

Ensure security and compliance

Users may request account deletion.

Upon deletion:

Access to the account may be terminated.

Active records may be removed from production systems.

Certain backup copies may remain temporarily.

Information may be retained where required by law or legitimate operational purposes.

Deletion requests may be submitted through platform support channels.

Information is retained only for as long as reasonably necessary to:

Provide services

Maintain account functionality

Resolve disputes

Enforce agreements

Comply with legal obligations

Retention periods may vary depending on:

Account status

Subscription status

Legal requirements

Operational requirements

We do not sell personal information.

We may disclose information in limited circumstances including:

Service Providers

To providers supporting:

Cloud hosting

Authentication

Customer support

Payment processing

AI services

Email services

Legal Compliance

Where required by:

Applicable laws

Court orders

Government requests

Regulatory requirements

Protection of Rights

To:

Protect platform security

Investigate violations

Prevent fraud

Defend legal claims

Arqi may utilize third-party services including but not limited to:

Google Cloud

Firebase

Google Workspace

OpenAI

Google Gemini

PayPal

These providers may process limited information solely for providing services on our behalf.

Their handling of information is governed by their respective privacy policies and contractual obligations.

Arqi may use cookies and related technologies to:

Maintain user sessions

Authenticate users

Remember preferences

Improve performance

Analyze functionality

Enhance security

Users may manage cookie settings through their browser preferences.

Disabling cookies may affect platform functionality.

Although Arqi is intended primarily for customers in the Philippines, certain service providers may process information in jurisdictions outside the Philippines.

By using Arqi, users acknowledge that information may be transferred, stored, or processed in locations where our service providers operate.

Reasonable measures are taken to ensure appropriate protection of information.

Arqi strives to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and related regulations.

We endeavor to process personal information in accordance with principles of:

Transparency

Legitimate purpose

Proportionality

Users may contact us regarding privacy-related concerns or requests.

Subject to applicable laws and operational limitations, users may:

Access information stored in their account

Update account information

Correct inaccurate information

Delete their account

Download available project information

Request clarification regarding data processing activities

Because Arqi operates as a self-service platform, users generally maintain direct control over information stored within their accounts.

Arqi is intended for business and professional use within the construction industry.

The Platform is designed primarily for:

Contractors

Subcontractors

Architects

Engineers

Construction companies

Project managers

Procurement teams

Accounting personnel

The Platform is not specifically designed for large enterprise deployments unless otherwise agreed in writing.

Arqi is intended solely for individuals who are at least eighteen (18) years of age.

We do not knowingly collect information from children.

If we become aware that information has been collected from a minor, we may remove such information and restrict access to the Platform.

Users are responsible for:

Information uploaded to the Platform

Accuracy of records

Compliance with laws

Proper use of generated reports

Review of AI-generated content

Arqi provides software tools and does not guarantee:

Business outcomes

Profitability

Project success

Legal compliance

Contractual performance

Users should seek appropriate professional advice where necessary.

We may modify this Privacy Policy from time to time.

Changes may occur due to:

Legal requirements

Regulatory developments

New features

Security improvements

Operational changes

Updated versions will be posted within the Platform or website.

Continued use of Arqi following publication of updates constitutes acceptance of the revised Privacy Policy.

For privacy inquiries, requests, or concerns:

Privacy and Technical Support

dev@arqi.app

Billing and Subscription Concerns

billings@arqi.ph

Company Address

Design Crew Pro

#13 Madrid St. Vista Verde, Kaybiga

Caloocan City, Philippines

By creating an account, subscribing to services, accessing the Platform, or continuing to use Arqi, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection, use, storage, and processing of information as described herein.